Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Engine Fan
    The vehicle has electric cooling fans. The fans spinning at low speed during most everyday driving might be heard. The fans can turn off if no cooling is required. Under heavy vehicle loading, tra ...

    Removing the Flat Tire and Installing the Spare Tire
    1. Do a safety check before proceeding. See If a Tire Goes Flat 2. Use the wrench to loosen all of the wheel nuts. Do not remove them yet. 3. Find the jacking location using the diagra ...

    Vehicle Identification Number (VIN)
    Vehicle Identification Number (VIN) This legal identifier is in the front corner of the instrument panel, on the left side of the vehicle. It can be seen through the windshield from outside ...