Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
CTS in the Market
It's hard to overstate what the CTS has meant to Cadillac from a design and
performance perspective. It's been the cornerstone of the brand's reinvention
over the past decade and has come to repre ...
Door Ajar Messages
DRIVER DOOR OPEN
This message displays and a chime sounds if the driver door is not fully closed
and the vehicle is shifted out of P (Park). Stop and turn off the vehicle, check
the door for obst ...
Exterior
The 2011 Escalade ESV was so big it made all the other cars around it feel
like an entourage of hangers-on. It has plenty of chrome and shined like an
opera singer dressed for the stage and ready ...