Calling for Service

When calling Roadside Service, have the following information ready:

- Your name, home address, and home telephone number.

- Telephone number of your location.

- Location of the vehicle.

- Model, year, color, and license plate number of the vehicle.

- Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

- Description of the problem.

    See also:

    Exit Recall
    (Exit Button): Press to move the driver seat back a preset distance and/or the power steering column, if equipped, up and forward. A single beep sounds when the exit feature activates. The v ...

    XM Messages
    XL (Explicit Language Channels): These channels, or any others, can be blocked at a customer's request, by calling 1-800-929-2100 in the U.S. and 1-877-438-9677 in Canada. XM Updating: The ...

    Dolly Towing (All-Wheel-Drive Vehicles)
    Notice: Towing an all-wheel-drive vehicle with all four wheels on the ground, or even with only two of its wheels on the ground, will damage drivetrain components. Do not tow an all-wheel-d ...