Calling for Service

When calling Roadside Service, have the following information ready:

- Your name, home address, and home telephone number.

- Telephone number of your location.

- Location of the vehicle.

- Model, year, color, and license plate number of the vehicle.

- Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

- Description of the problem.

    See also:

    Engine Compartment Overview
    CTS 3.6L V6 Engine Shown, 3.0L V6 Engine Similar A. Windshield Washer Fluid Reservoir. See Washer Fluid. B. Engine Compartment Fuse Block (CTS V Wagon) or Engine Compartment Fuse Block (CT ...

    Transmission Messages
    SERVICE TRANSMISSION This message displays if there is a problem with the transmission. See your dealer. SHIFT DENIED This message displays when using the Driver Shift Control (DSC) and a ...

    Contacting Roadside Assistance
    Roadside Assistance services are of no cost to you and available 24 hours a day, 365 days a year. Costs are only incurred in situations that exceed the limits of the program, some of which ar ...