Calling for Service

When calling Roadside Service, have the following information ready:

- Your name, home address, and home telephone number.

- Telephone number of your location.

- Location of the vehicle.

- Model, year, color, and license plate number of the vehicle.

- Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

- Description of the problem.

    See also:

    Steering Wheel Adjustment
    To adjust the steering wheel: 1. Pull the lever down. 2. Move the steering wheel up or down. 3. Pull or push the steering wheel closer or away from you. 4. Pull the lever up to lock the st ...

    How to Reset the Engine Oil Life System
    Reset the system whenever the engine oil is changed so that the system can calculate the next engine oil change. To reset the system: 1. Using the DIC MENU button and thumbwheel on the turn signal ...

    Customer Satisfaction Procedure (U.S. and Canada)
    Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's ...