If a Crash Occurs
If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.
Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.
Give only the necessary information to police and other parties involved in the crash.
For emergency towing see Roadside Service (U.S. and Canada) or Roadside Service (Mexico).
Gather the following information:
- Driver name, address, and telephone number.
- Driver license number.
- Owner name, address, and telephone number.
- Vehicle license plate number.
- Vehicle make, model, and model year.
- Vehicle Identification Number (VIN).
- Insurance company and policy number.
- General description of the damage to the other vehicle.
Choose a reputable repair facility that uses quality replacement parts.
See “Collision Parts” earlier in this section.
If the airbag has inflated, see What Will You See after an Airbag Inflates?.
See also:
Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed
in this section. Customer assistance is available Monday through Friday, 08:00 to
20:00 hours, and Saturdays from 08:0 ...
Battery Replacement
Notice: When replacing the
battery, do not touch any of the
circuitry on the transmitter.
Static from your body could
damage the transmitter.
1. Remove the key from the
transmitter by pres ...
Transmission Messages
DIFFERENTIAL HOT, REDUCE
SPEED (CTS-V ONLY)
This message displays and a
chime sounds if the differential
fluid temperature exceeds 150°C
(300°F). Driving aggressively or
at high speeds can ...