Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1–888–446–2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
What to Use
When windshield washer fluid needs to be added, be sure to read the manufacturer's
instructions before use. Use a fluid that has sufficient protection against freezing
in an area where the tem ...
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can c ...
Rear-Seat Pass Through
If the vehicle has the rear-seat pass
through door, the trunk can be
accessed through the rear seat.
This is useful when transporting
long items.
To open the door, pull down the rear
seat ar ...






