Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Turn and Lane-Change Signals
    An arrow on the instrument panel cluster flashes in the direction of the turn or lane change. Move the lever all the way up or down to signal a turn. Raise or lower the lever until the arr ...

    Chime Volume
    This feature allows you to select the volume level of the chime. Press the customization button until Chime Volume appears on the DIC display. Press the set/reset button once to access the se ...

    Express Window Anti-Pinch Override
    WARNING! If express override is activated, the window will not reverse automatically. You or others could be injured and the window could be damaged. Before you use express override, make s ...