Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Battery Replacement
    Notice: When replacing the battery, do not touch any of the circuitry on the transmitter. Static from your body could damage the transmitter. Replace the battery if the REPLACE BATTERY IN REMOT ...

    Power Windows
    WARNING Leaving children in a vehicle with the RKE transmitter is dangerous for many reasons; children or others could be badly injured or even killed. They could operate the power windows or othe ...

    Programming the Power Windows
    If the battery on the vehicle has been recharged, disconnected, or is not working, you will need to reprogram each front power window for the express-up feature to work. Before reprogramming, repl ...