Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Remote Keyless Entry (RKE) System Operation (Key Access)
    The Remote Keyless Entry (RKE) transmitter works up to 20m (65 ft) away. Other conditions can affect the performance of the transmitter. See Remote Keyless Entry (RKE) System. Wagon Simil ...

    Door Ajar Messages
    DRIVER DOOR OPEN This message displays when the driver door is not closed completely. Close the door completely. HOOD OPEN This message displays when the hood is not closed completely. Make s ...

    Exiting the Feature Settings Menu
    The feature settings menu will be exited when any of the following occurs: The vehicle is no longer in ON/RUN. The trip/fuel or vehicle information DIC buttons are pressed. The end of the feat ...