Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Passive Door Lock
    If the vehicle has the Remote Keyless Entry (RKE) system, when enabled, this feature allows the doors to lock after several seconds if all doors are closed and at least one RKE transmitter has been ...

    RDS (Radio Data System)
    The radio may have RDS. The RDS feature is available for use only on FM stations that broadcast RDS information. This feature only works when the information from the radio station is available. In ...

    Exterior Lamp Controls
    The exterior lamp control is located on the instrument panel to the left of the steering column. It controls the following systems: - Headlamps - Taillamps - Parking Lamps - License Plat ...