Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Engine Compartment Fuse Block
    To remove the fuse block cover, press the clips on the cover and lift it straight up. Notice: Spilling liquid on any electrical component on the vehicle may damage it. Always keep the covers on a ...

    Hitch Cover (without Dual Exhaust)
    The vehicle may have a hitch cover. To remove the hitch cover: 1. Turn the fasteners on the lower tabs 90 degrees counterclockwise. 2. Lift the lower edge of the cover about 45 degrees. 3. Pull t ...

    Steering in Emergencies
    There are some situations when steering around a problem may be more effective than braking. Holding both sides of the steering wheel allows you to turn 180 degrees without removing a hand. ...