Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Airbag System Check
    The airbag system does not need regularly scheduled maintenance or replacement. Make sure the airbag readiness light is working. See Airbag Readiness Light. Notice: If an airbag covering is dam ...

    Steering Wheel Controls
    If available, some audio controls can be adjusted at the steering wheel. or : Press to select the next favorite radio station or next CD, DVD, if equipped, or MP3 track. Press to select the ...

    Windows
    Pushing or pulling the switch part of the way will open or close the window as long as the switch is operated. Fully push the front of the switch down and release it to express—down the windo ...