Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Starting the Vehicle
    1. Aim the Remote Keyless Entry (RKE) transmitter at the vehicle. 2. Press and release . 3. Immediately after completing Step 2, press and hold for at least four seconds or until the vehicl ...

    Increasing Speed While Using Cruise Control
    If the cruise control system is already activated: - Press and hold the +RES button on the steering wheel until the desired speed is reached, then release it. - To increase vehicle speed in ...

    Adding Equipment to the Airbag-Equipped Vehicle
    Q: Is there anything I might add to or change about the vehicle that could keep the airbags from working properly? A: Yes. If you add things that change the vehicle's frame, bumper system, heig ...