Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Voice Recognition
    The voice recognition system uses commands to control the system and dial phone numbers. Noise: The system may not recognize voice commands if there is too much background noise. When to Speak ...

    Keyless Locking
    If the vehicle has the keyless access system, this feature allows you to select whether the doors automatically lock during normal vehicle exit. When the ignition is turned off and all doors ...

    Easy Exit Driver Seat
    This feature moves the seat rearward allowing the driver more room to exit the vehicle. To activate, place the ignition in OFF and open the driver door. If the driver door is already open, placin ...