Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Radio Message
    Locked: Displays when the TheftLock® system has locked up the infotainment system. Take the vehicle to your dealer for service. If any error occurs repeatedly or if an error cannot be correct ...

    Service Vehicle Messages
    SERVICE AC SYSTEM This message is displayed if there is a problem with the air conditioning system. Take the vehicle to your dealer for service. SERVICE POWER STEERING This message is displa ...

    Blank Display
    This display shows no information ...