Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Folding the Seatback
    To fold the seatback: 1. Open the liftgate to access the controls for the seat. 2. Remove all items on the seat cushion. Notice: Folding a rear seat with the safety belts still fastened may cause d ...

    Passenger Sensing System
    United States Canada and Mexico The passenger sensing system will turn off the front outboard passenger frontal airbag and seat-mounted side impact airbag under certain conditions. N ...

    Third Row Seats
    If the vehicle has a third row seat, the seatback can be folded, and the entire seat can be tumbled or removed from the vehicle. ...