Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1–888–446–2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
Engine Heater
The engine coolant heater, if available, can help in cold weather conditions
at or below −18°C (0°F) for easier starting and better fuel economy
during engine warm-up.
Plug in the coolant h ...
Customer Satisfaction
Procedure (U.S. and
Canada)
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer ...
Reporting Safety Defects to the Canadian Government
If you live in Canada, and you believe that the vehicle has a safety defect,
notify Transport Canada immediately, and notify General Motors of Canada Limited.
Call Transport Canada at 1-800-333-05 ...