Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Hitch Cover (with Dual Exhaust)
    To remove the hitch cover: 1. Turn the fasteners on the lower tabs 90 degrees counterclockwise. 2. Pull the lower edge of the cover out slightly. 3. Lift the cover up off the upper bracket. To r ...

    Limit Features While Driving
    The navigation system may have this feature. Touch the Limit Features While Driving screen button to turn the ability to limit functions on and off while driving. When this screen button is highli ...

    Roadside Service
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112 TTY Users (U.S. only): 1-888-889-2438 Mexico: 01-800-466-0805 As the owner of a new Cadillac, you are automatically enrolled in the Roadside Service ...