Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Trunk Release
    The remote trunk release button is on the driver door, inside the storage compartment under the armrest. Vehicles with an automatic transmission, the shift lever must be in P (Park) or N ...

    Vehicle Messages
    Messages displayed on the DIC indicate the status of the vehicle or some action that may be needed to correct a condition. Multiple messages may display one after the other. The messages that do ...

    Engine Oil Messages
    CHANGE ENGINE OIL SOON This message displays when the engine oil needs to be changed. When you change the engine oil, be sure to reset the Oil Life System. See Engine Oil Life System, Driver ...