Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Ride Control System Messages
    SERVICE REAR AXLE This message displays when there is a problem with the All-Wheel Drive (AWD) System. See your dealer for service. SERVICE STABILITRAK This message displays if there is a pr ...

    Tow/Haul Mode Light
    For vehicles with the Tow/Haul Mode feature, this light comes on when the Tow/Haul Mode has been activated. For more information, see Tow/Haul Mode  . ...

    Cleaning the RSE Overhead Console
    When cleaning the RSE overhead console surface, use only a clean cloth dampened with clean water. Infotainment System 7-41 Cleaning the Video Screen When cleaning the video screen, use only a clea ...