Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Remote Keyless Entry (RKE) System Operation
    The Remote Keyless Entry (RKE) transmitter functions will work up to 60m (195 ft) away from the vehicle. Keep in mind that other conditions, such as those previously stated, can impact the perfor ...

    Manual Operation
    (Fan Control): Press these buttons on the rear seat audio control panel to increase or decrease the airflow. Pressing the fan up button when the system is off will turn the system on. The air del ...

    Bluetooth (Overview)
    For vehicles equipped with Bluetooth capability, the system can interact with many cell phones, allowing: - Placement and receipt of calls in a hands-free mode. - Sharing of the cell phone’s addr ...