Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Loss of Control
    Skidding There are three types of skids that correspond to the vehicle's three control systems: - Braking Skid — wheels are not rolling. - Steering or Cornering Skid — too much speed or s ...

    Interior
    Five occupants fit inside the Escalade EXT's cab, which includes a 60/40-split rear bench seat. The midgate extends the bed from 5 feet 3 inches long to 8 feet 1 inch, and it folds into the interi ...

    Adjusting the Speakers (Balance/Fade)
    BAL/FADE (Balance/Fade): To adjust balance or fade: 1. Press the TUNE/TONE knob until the speaker control tabs display. 2. Continue pressing the TUNE/ TONE knob, or press the softkey under ...