Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Using this Manual
    To quickly locate information about the vehicle, use the Index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found. ...

    Configure Menu
    Press CONFIG to adjust several of the system's features and preferences. The last selected CONFIG screen is the screen that displays: Sound, Radio, Nav (navigation), Display, or Time. ...

    Getting Started on Your Route
    Once a destination has been entered, there are several functions that can be performed. Press DEST to access the Route screen. Turn List Press to view the list of turn maneuvers for the entire ...