Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

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    Trip/Fuel Display Menu Items
    (Trip/Fuel): Press to display the following menu items: ...

    Door Locks (Sedan and Wagon)
    WARNING! Unlocked doors can be dangerous. - Passengers, especially children, can easily open the doors and fall out of a moving vehicle. When a door is locked, the handle will not open i ...