Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Global Positioning System (GPS)
    - Obstruction of the GPS can occur in a large city with tall buildings; in parking garages; around airports; in tunnels, underpasses, or parking garages; or in an area with very dense trees ...

    Roof
    Sunroof A. Open or Close B. Vent On vehicles with a sunroof, the sunroof only operates when the ignition is in the ACC/ACCESSORY or ON/RUN, or when Retained Accessory Power (RAP) is active. S ...

    Remote Control
    To use the remote control, aim it at the transmitter window at either seatback console and press the button. Direct sunlight or very bright light could affect the ability of the RSE transmitter ...