Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    ROTATE CONTROL TO OFF POSITION
    If the vehicle has the keyless access system, this message displays when the ignition is in ACC/ACCESSORY and the shift lever has just been moved to P (Park). The message displays as a rem ...

    Engine Oil Change
    When the CHANGE ENGINE OIL SOON message displays, have the engine oil and filter changed within the next 1 000 km/600 mi. If driven under the best conditions, the engine oil life system might not ...

    Defensive Driving
    Defensive driving means “always expect the unexpected.” The first step in driving defensively is to wear the safety belt. See Safety Belts. - Assume that other road users (pedestrians, bicycl ...