Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1–888–446–2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
Securing Child Restraints (Rear Seat)
When securing a child restraint in a rear seating position, study the
instructions that came with the child restraint to make sure it is compatible
with this vehicle.
If the child restraint has t ...
Loss of Control
Skidding
There are three types of skids that correspond to the vehicle's three
control systems:
- Braking Skid — wheels are not rolling.
- Steering or Cornering Skid — too much speed or steeri ...
Cabin Luxury
The redesigned 2008 CTS was one of the prime examples of GM's renewed
commitment to interior quality, and the design has held up well over the past
few years; it still looks modern and inviting in ...






