Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Heated and Ventilated Seats
    The buttons are on the climate control panel. : Press to cool the entire seat. : Press to heat the seatback only. : Press to heat the seat and seatback. Press the desired button once for the ...

    Auxiliary Devices (Radio with CD/DVD and MEM)
    The optional AUX input allows portable devices to be connected using the 3.5mm (1/8 in) input jack or the USB port. Portable devices are controlled by using the menu system described in Operation ...

    Playing an MP3/WMA from a Disc or a USB Storage Device
    Selecting an MP3 Track Tracks can be selected using the seek buttons, the TUNE/TONE knob, or the softkeys below the folder tabs on the infotainment display. To use the seek buttons: Press t ...