Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1–888–446–2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
When the System Does Not Seem to Work Properly
The following messages may be displayed on the DIC:
SERVICE PARKING ASSIST: If this message occurs, take the vehicle to your dealer
for repair.
PARKING ASSIST OFF: This message occurs if the drive ...
Services Not Included in
Roadside Assistance
Roadside Assistance does not
cover or reimburse services for the
following:
- Events caused by fraud or bad
faith by the driver.
- Vehicle immobilization
situations due to a major force
or ...
Roadside Service (Mexico)
As a new owner, your vehicle is automatically enrolled in the Roadside
Assistance program.
The services are available at no cost under the terms and conditions of the
program. The Roadside Assist ...