Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Buying New Tires
    GM has developed and matched specific tires for the vehicle. The original equipment tires installed were designed to meet General Motors Tire Performance Criteria Specification (TPC Spec) sy ...

    Starting the Gasoline Engine
    Place the transmission in the proper gear by moving the shift lever to P (Park) or N(Neutral). To restart the engine when the vehicle is already moving, use N (Neutral). Notice: Do not try to shi ...

    Rear Compartment Fuse Block
    The rear compartment fuse block is located in the cargo area, on the driver side of the vehicle behind the lower trim panel. To open, turn the latch with a flat bladed tool and pull the trim pan ...