Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Unlock Feedback (Lights)
    When on, the exterior lamps will flash when unlocking the vehicle with the RKE transmitter. Press the MENU/SELECT knob when Unlock Feedback (Lights) is highlighted. Turn the knob to select Flash ...

    Recommended Fuel
    Use regular unleaded gasoline with a posted octane rating of 87 or higher. If the octane rating is less than 87, an audible knocking noise, commonly referred to as spark knock, might be heard when d ...

    Lumbar Adjustment
    To adjust the lumbar support: Press and hold the front or rear of the control to increase or decrease lumbar support. Press and hold the top or bottom of the control to raise or lower the ...