Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Heated Mirrors
    The heated outside rearview mirrors turn on when the rear window defogger is on. (Rear Window Defogger): This button is on the climate control panel. See “Rear Window Defogger” under Dual Automa ...

    Engine Cooling When Trailer Towing
    The cooling system may temporarily overheat during severe operating conditions. See Engine Overheating. ...

    Safety Belts
    Refer to the following sections for important information on how to use safety belts properly: - Safety Belts - How to Wear Safety Belts Properly - Lap-Shoulder Belt - Lower Anchors and Tet ...