Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Ashtrays
    For vehicles with an ashtray, it is located in the center console near the cupholders. Press on the access door to open it and use the ashtray. Notice: If papers, pins, or other flammable items are ...

    Technology reinforces multidimensional design philosophy
    Cadillac XTS' hardware and spatial dimensions are the foundational layers that support a new level of surface detail. Multidimensional exterior and interior elements, including the grille, headlam ...

    Auxiliary Devices
    The 3.5 mm (1/8 in) input jack and the USB port (if equipped), located in the center console bin, allow portable devices to connect to the vehicle. This is not an audio output; do not plug he ...