Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Automatic Operation, If Equipped
    AUTO: Press the air delivery mode button until this setting is selected to control the inside temperature, air delivery, and fan speed. AUTO appears in the display when automatic operation is acti ...

    Cruise Control
    WARNING Cruise control can be dangerous where you cannot drive safely at a steady speed. So, do not use the cruise control on winding roads or in heavy traffic. Cruise control can be dangerous on ...

    Head Restraint Adjustment
    Do not drive until the head restraints for all occupants are installed and adjusted properly. To achieve a comfortable seating position, change the seatback recline angle as little as necessary w ...