Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Cruise Control
    WARNING! Cruise control can be dangerous where you cannot drive safely at a steady speed. So, do not use the cruise control on winding roads or in heavy traffic. Cruise control can be danger ...

    Wagon
    To lower one or both of the rear seatbacks: 1. Pull on the lever, on the top outboard side of the seatback, to unlock the seatback. 2. Fold the seatback down. To return a seatback to the up ...

    Ignition Positions
    The vehicle has an electronic keyless ignition with pushbutton start. Pressing the button cycles it through three modes, ACC/ACCESSORY, ON/RUN/START and STOPPING THE ENGINE/OFF. If the push ...