Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Passive Door Lock
    If the vehicle has the Remote Keyless Entry (RKE) system, when enabled, this feature allows the doors to lock after several seconds if all doors are closed and at least one RKE transmitter has been ...

    Storing a Flat or Spare Tire and Tools
    Storing a jack, a tire, or other equipment in the passenger compartment of the vehicle could cause injury. In a sudden stop or collision, loose equipment could strike someone. Store all these in t ...

    Parking Brake
    Set the parking brake by holding the regular brake pedal down, then pushing down the parking brake pedal. If the ignition is on, the brake system warning light will come on. See Brake System Wa ...