Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1–888–446–2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
Verify Minutes and Expiration
Push and say “minutes” then
“verify” to check how many minutes
remain and their expiration date. ...
DVD Display Error Messages
The DVD display error message depends on which radio the vehicle has. The
video screen may display one of the following:
Disc Load/Eject Error or Mechanical Error: There are disc load or eject
pr ...
SERVICE ALL WHEEL DRIVE
This message displays if a problem
occurs with the All-Wheel Drive
(AWD) system. The vehicle will run
in 2WD. This could be caused by:
- An electronics problem
- An AWD system oil overheat
- ...






