Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Lower Anchor and Top Tether Anchor Locations
    Rear Seat – Sedan or Wagon Rear Seat – Coupe (Top Tether Anchor): Seating positions with top tether anchors. (Lower Anchor): Seating positions with two lower anchors. To assist in loca ...

    Battery Replacement
    Notice: When replacing the battery, do not touch any of the circuitry on the transmitter. Static from your body could damage the transmitter. 1. Remove the key from the transmitter by pres ...

    Delayed Door Lock
    When on, this feature will delay the locking of the doors until five seconds after the last door is closed. You will hear three chimes to signal delayed locking is in use. Pressing either the pow ...