Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Adaptive Forward Lighting (AFL)
    For vehicles with uplevel headlamps, the Adaptive Forward Lighting System (AFL) adjusts the headlamps to provide greater road illumination in various driving conditions. To enable AFL, set the ex ...

    Cooling System
    When it is safe to lift the hood: A. Engine Cooling Fan (Out of View) B. Engine Coolant Surge Tank and Pressure Cap WARNING An electric engine cooling fan under the hood can start up even ...

    Battery Load Management
    The vehicle has Electric Power Management (EPM) that estimates the battery's temperature and state of charge. It then adjusts the voltage for best performance and extended life of the batter ...