Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1–888–446–2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
2012 Cadillac SRX Review by Bill Jackson
The 2012 Cadillac SRX handles well and looks good, but I don't think it's
good enough overall to command its price in the competitive luxury-SUV market.
To my eyes, styling is the SRX's strongest ...
Passenger Safety Belt Reminder Light
When the vehicle is started, this
light flashes and a chime may come
on to remind front passengers to
fasten their safety belt. Then the
light stays on solid until the belt is
buckled.
Se ...
SERVICE ALL WHEEL DRIVE
This message displays if a problem
occurs with the All-Wheel Drive
(AWD) system. The vehicle will run
in 2WD. This could be caused by:
- An electronics problem
- An AWD system oil overheat
- ...






