Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    GM Mobility Reimbursement Program (U.S. and Canada)
    This program is available to qualified applicants for cost reimbursement of eligible aftermarket adaptive equipment required for the vehicle, such as hand controls or a wheelchair/ scooter lift ...

    Back-Up Lamps
    To replace this bulb: 1. Open the liftgate. See Liftgate   for more information. 2. Remove the two screws from the taillamp assembly. 3. Pull the taillamp assembly rearward until the ...

    Rear Compartment Fuse Block
    The rear compartment fuse block is located in the cargo area, on the driver side of the vehicle behind the lower trim panel. To open, turn the latch with a flat bladed tool and pull the trim pan ...