Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Instrument Panel Illumination Control
    (Instrument Panel Brightness): This feature controls the brightness of the instrument panel lights and is located next to the exterior lamps control. Push the knob to extend out and then it ca ...

    Adjustable Throttle and Brake Pedal
    If the vehicle has this feature, the position of the throttle and brake pedals can be adjusted. The switch used to adjust the pedals is located on the right side of the steering column, below ...

    Deleting Tracks from MEM
    Individual tracks and all tracks can be deleted from MEM. To delete individual tracks, press and release the DEL button while the track is playing. To delete all tracks from MEM, press and hold ...