Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Security Light
    The security light should come on briefly as the engine is started. If the system is working normally, the indicator light turns off. If it does not come on, have the vehicle serviced by y ...

    Power Reclining Seatbacks
    To adjust the seatback: Tilt the top of the control rearward to recline. Tilt the top of the control forward to raise. WARNING Sitting in a reclined position when the vehicle is in mo ...

    When the Light Is On Steady
    This indicates that one or more of the tires are significantly underinflated. A Driver Information Center (DIC) tire pressure message may also display. See Tire Messages. Stop as soon as po ...