Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Operation
    Controls The infotainment system is operated by using the pushbuttons, multifunction knobs, menus shown on the display, and steering wheel controls, if equipped. Turning the System On or Off ...

    Where Are the Airbags?
    The driver's frontal airbag is in the center of the steering wheel. The front outboard passenger frontal airbag is in the passenger side instrument panel. Driver Side Shown, Passenger Si ...

    Dual Tone Multi-Frequency (DTMF) Tones
    The in—vehicle Bluetooth system can send numbers during a call. This is used when calling a menu—driven phone system. 1. Turn or press the MENU/ SELECT knob and select Enter Number. 2. Enter the ...