Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Vehicle Data Recording and Privacy
    This GM vehicle has a number of sophisticated computers that record information about the vehicle’s performance and how it is driven. For example, the vehicle uses computer modules to monitor and ...

    Engine Cover
    A. Oil Fill Cap B. Engine Cover Bolt C. Engine Cover To remove: 1. Remove the oil fill cap (A). 2. Remove the engine cover bolt (B). 3. Raise the engine cover (C) to release from the ret ...

    Lock Sensor
    When all doors are closed and the ignition is off, the vehicle can be locked by pressing this area on the door handle. This feature will be available for several minutes after the vehicle has be ...