Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Fuel System Messages
    FUEL LEVEL LOW This message displays when the vehicle is low on fuel. Refill the fuel tank as soon as possible. A chime may sound when this message displays. See Filling the Tank. TIGHTEN GA ...

    How the System Works
    When the vehicle is started, both outside mirror displays will briefly come on to indicate that the system is operating. While driving forward, the left or right side mirror SBZA display w ...

    Vehicle Locator Lights
    This allows the vehicle locator lights to be turned on or off. Press the MENU/SELECT knob when Vehicle Locator Lights is highlighted. Turn the knob to select On or Off. Press the knob to confirm a ...