Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Cadillac Owner Privileges™
    Emergency Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station. Lock-Out Service: Service to unlock the vehicle if you are locked out. A remote unloc ...

    Distance to Destination
    This display will show the vehicle distance with estimated time of arrival to destination. The value can be cleared or reset by pressing the SET/CLR button. Move the thumbwheel up or down to increas ...

    Windshield Wiper/Washer
    The windshield wiper/washer lever is located on the right side of the steering column. With the ignition in ACC/ACCESSORY or ON/RUN/START, move the windshield wiper lever to select the wiper spe ...