Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Retained Accessory Power (RAP)
    These vehicle accessories can be used for up to 10 minutes after the engine is turned off: - Audio System - Power Windows - Sunroof (if equipped) Power to the audio system will work up to 10 ...

    REPLACE BATTERY IN REMOTE KEY
    This message displays when the battery in the Remote Keyless Entry (RKE) or keyless access transmitter needs to be replaced. To replace the battery, see “Battery Replacement” under Remote K ...

    Remote Control
    To use the remote control, aim at the remote sensor located on top center of the video display screen and press the desired button. Objects blocking the line-of-sight can affect the function of the ...