Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Interior
    The ESV's extended dimensions don't yield significant gains for first- or second-row occupants, but third-row passengers gain nearly 10 inches of legroom. Cargo volume behind the third row increas ...

    Remote Keyless Entry (RKE) System Operation
    The Remote Keyless Entry (RKE) transmitter functions will work up to 60m (195 ft) away from the vehicle. Keep in mind that other conditions, such as those previously stated, can impact the perfor ...

    Power Outlets
    Accessory power outlets can be used to plug in electrical equipment, such as a cell phone or MP3 player. There are three accessory power outlets. The power outlets located below the climate c ...