Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Disc Messages
    DISC ERROR: If this message displays and/or the disc ejects, it could be for one of the following reasons: - The radio system does not support the playlist format, the compressed audio form ...

    Inserting a CD (Single Disc Player)
    With the printed side facing up, insert a CD into the audio CD slot until it is drawn in. The CD track number and a Shuffle tab display and playback begins. If the ignition or radio is turned ...

    DVD Display Error Messages
    The DVD display error message depends on which radio the vehicle has. The video screen may display one of the following: Disc Load/Eject Error or Mechanical Error: There are disc load or eject pr ...