Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    BATTERY SAVER ACTIVE
    This message displays when the system detects that the battery voltage is dropping below expected levels. The battery saver system starts reducing certain features of the vehicle that may be ...

    Universal Remote System Programming
    If the vehicle has this feature, you will see these buttons with one indicator light next to them in the overhead console. This system provides a way to replace up to three remote control tran ...

    Engine Cooling System Messages
    ENGINE HOT A/C (AIR CONDITIONING) OFF This message displays when the engine coolant becomes hotter than the normal operating temperature. See Engine Coolant Temperature Gauge. To avoid add ...