Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Ultrasonic Parking Assist
    If available, the Ultrasonic Rear Parking Assist (URPA) system assists the driver with parking and avoiding objects while in R (Reverse). URPA operates at speeds less than 8 km/h (5 mph). T ...

    Adding Coolant to the Intercooler System Coolant (CTS-V)
    1. Remove the intercooler system pressure cap when the intercooler system hoses are no longer hot. Turn the pressure cap slowly counterclockwise about one-quarter of a turn. If you hear a ...

    Sheet Metal Damage
    If the vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protecti ...