Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Vehicle Locator Lights
    This allows the vehicle locator lights to be turned on or off. Press the MENU/SELECT knob when Vehicle Locator Lights is highlighted. Turn the knob to select On or Off. Press the knob to confirm a ...

    EPB Release
    To release the EPB, place the ignition in the ON/RUN position, apply and hold the brake pedal, and push down momentarily on the EPB switch. If you attempt to release the EPB without the brake pedal ...

    Remote Vehicle Start
    If available, this feature allows you to start the engine from outside the vehicle. (Remote Vehicle Start): This button will be on the RKE transmitter if the vehicle has remote start. Vehicl ...