Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Exit Lighting
    The headlamps, taillamps, parking lamps, back-up lamps, and license plate lamps come on at night, or in areas with limited lighting, when the key is removed from the ignition. The dome lamps ...

    New Vehicle Break-In
    Notice: The vehicle does not need an elaborate break-in. But it will perform better in the long run if you follow these guidelines: Keep the vehicle speed at 88 km/h (55 mph) or less for the fir ...

    Certification Label
    Label Example A vehicle-specific Certification/ Tire label is attached to the driver side center pillar (B-pillar). The label shows the size of the vehicle's original tires and the inflatio ...