Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    TPMS Malfunction Light and Message
    The TPMS will not function properly if one or more of the TPMS sensors are missing or inoperable. When the system detects a malfunction, the low tire warning light flashes for about one minut ...

    Rear Seats
    The vehicle's second-row seats have head restraints in the outboard seating positions that cannot be adjusted. The vehicle's third-row seats, if equipped, have adjustable headrests in the ...

    Manual Transmission
    If the vehicle has a manual transmission, the shift lever is located on the center console between the front seats. The following explains how to operate the manual transmission. CTS CT ...