Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1–888–446–2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
There is also important loading information on the vehicle Certification/Tire
label. It tells you the Gross Vehicle Weight Rating (GVWR) and the Gross Axle Weight
Rating (GAWR) for the front and r
Steps for Determining Correct Load Limit
1. Locate the statement “The combined weight of occupants and cargo should never
exceed XXX kg or XXX lbs” on your vehicle's placard.
2. Determine the ...
Airbag System Check
The airbag system does not need regularly scheduled maintenance or replacement.
Make sure the airbag readiness light is working. See Airbag Readiness Light
.
Notice: If an airbag covering i ...
Adding Equipment to the Airbag-Equipped Vehicle
Adding accessories that change the vehicle's frame, bumper system, height,
front end, or side sheet metal may keep the airbag system from working
properly.
The operation of the airbag system can ...






