Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Engine Compartment Fuse Block (CTS-V Coupe and Sedan)
    This fuse block is on the left side of the engine compartment. Lift the fuse block cover to access the fuses. The vehicle may not be equipped with all of the fuses and relays shown. Notic ...

    Starting the Engine
    When first starting the vehicle, the engine idle speed will be elevated to allow the catalytic converter, an emissions control device, to quickly reach operating temperature. After approximat ...

    Second Row Seats
    The second row seats can be folded for additional cargo space or folded and tumbled for easy entry and exit to the third row seat, if equipped. The seat has either the manual fold and tumble featu ...