Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Rear Window Defogger
    (Rear Window Defogger): Press to turn the rear window defogger on or off. The rear window defogger turns off automatically after about 10 minutes. If turned on again it runs for about five minu ...

    New Vehicle Break-In
    Follow these recommended guidelines during the first 2 414 km(1,500 miles) of driving this vehicle. Parts have a break-in period and performance will be better in the long run. For the firs ...

    Interior
    The DTS can hold either five or six occupants, with a choice of front bucket seats or a front bench. Compared with the DeVille, the instrument panel has been lowered and moved forward. A new analo ...