Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1–888–446–2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
General Towing
Information
Only use towing equipment that
has been designed for the vehicle.
Contact your dealer or trailering
dealer for assistance with preparing
the vehicle for towing a trailer.
See the following tra ...
Engine Oil Additives/Engine Oil Flushes
Do not add anything to the oil.
The recommended oils with the dexos specification and displaying the dexos
certification mark are all that is needed for good performance and engine
protection.
...
Contacting Roadside Assistance
Roadside Assistance services
are of no cost to you and available
24 hours a day, 365 days a year.
Costs are only incurred in situations
that exceed the limits of the
program, some of which ar ...