Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Driving On Grades
    Reduce speed and shift to a lower gear before starting down a long or steep downgrade. If the transmission is not shifted down, the brakes might have to be used so much that they would get h ...

    READY TO LEARN ELECTRONIC KEY # X
    If the vehicle has the keyless access system, this message displays while matching new transmitters to the vehicle. See the keyless access information for Remote Keyless Entry (RKE) System ...

    Engine Compartment Fuse Block (CTS-V Coupe and Sedan)
    This fuse block is on the left side of the engine compartment. Lift the fuse block cover to access the fuses. The vehicle may not be equipped with all of the fuses and relays shown. Notic ...