Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Low-Profile Tires
    If the vehicle has P235/50R18, 245/45ZR19, P245/45R19, 255/40ZR19, P265/45R18, 275/40ZR19 or 285/35ZR19 size tires, they are classified as low–profile tires. These tires are designed for v ...

    Rear Wiper Blade Replacement
    The rear wiper blade and wiper arm have a cover for protection. The cover must be removed before the wiper blade can be replaced. To remove the cover: 1. Slide a plastic tool under cover ...

    When the System Does Not Seem To Work Properly
    Missed alerts can occur under normal circumstances and will increase in wet conditions. The system does not need to be serviced. SBZA is designed to ignore stationary objects; however, the system ...