Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Interior Glass
    To clean, use a terry cloth fabric dampened with water. Wipe droplets left behind with a clean dry cloth. Commercial glass cleaners may be used, if necessary, after cleaning the interior glas ...

    Lumbar Adjustment
    To adjust the lumbar support: Press and hold the front or rear of the control to increase or decrease lumbar support. Press and hold the top or bottom of the control to raise or lower the ...

    DVD Display Error Messages
    The DVD display error message depends on which radio the vehicle has. The video screen may display one of the following: Disc Load/Eject Error or Mechanical Error: There are disc load or eject pr ...