Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Windows
    WARNING Leaving children, helpless adults, or pets in a vehicle with the windows closed is dangerous. They can be overcome by the extreme heat and suffer permanent injuries or even death fro ...

    Transmission
    Driver Shift Control (DSC) Driver Shift Control (DSC) allows you to shift an automatic transmission similar to a manual transmission. To use the DSC feature: 1. Move the shift lever to the left ...

    Retained Accessory Power (RAP)
    These vehicle accessories can be used for up to 10 minutes after the engine is turned off: - Audio System - Power Windows - Sunroof (if equipped) Power to the audio system will work up to 10 ...