Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Control Buttons
    The knobs and buttons used to control the radio are: (XM): Press to choose the XM band (if equipped). TUNE/TONE: Turn to search for stations. Press to enter the Tone menu. MENU/SELECT: Tur ...

    Rear Storage
    For vehicles with a rear storage area, it is located in the rear cargo area of the vehicle on the driver side. Turn the knobs and pull the storage door to access. The door can be removed. ...

    Adjusting the Equalizer (EQ)
    If the radio has this feature, the EQ can be adjusted between talk and manual. To choose an EQ setting: 1. Press the TUNE/TONE knob. 2. Select EQ. 3. Select Talk or Manual. 4. Press the Back ...