Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Warning Lights, Gauges, and Indicators
    Warning lights and gauges can signal that something is wrong before it becomes serious enough to cause an expensive repair or replacement. Paying attention to the warning lights and gauges c ...

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    The rear vision camera system may not work properly or display a clear image if: - The RVC is turned off. See “Turning the Rear Vision Camera System On or Off” earlier in this section. - It ...

    Easy Entry Seat (Coupe Models Only)
    A. Folding Seatback Handle B. Seat Adjustment Switch On coupe models, the front seats can be moved out of the way to make it easier to get in and out of the rear seat. To fold the seatback, ...