Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Airbag System Messages
    SERVICE AIRBAG This message displays if there is a problem with the airbag system. Take the vehicle to your dealer for service. ...

    Safety Belt Extender
    If the vehicle's safety belt will fasten around you, you should use it. But if a safety belt is not long enough, your dealer will order you an extender. When you go in to order it, take the h ...

    Exit Recall
    (Exit Button): Press to move the driver seat back a preset distance and/or the power steering column, if equipped, up and forward. A single beep sounds when the exit feature activates. The v ...