Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    All-Wheel-Drive Vehicles
    Dinghy and Dolly Towing Notice: Towing an all-wheel-drive vehicle with all four wheels on the ground, or even with only two of its wheels on the ground, will damage drivetrain components. Do ...

    Storing the Flat Tire with a Flat Load Floor (Wagon)
    1. Return all tools as they were stored in the rear storage compartment and put the compartment cover on. 2. Put the flat tire in the tire storage bag, if there is one. 3. Place the tire, ly ...

    Arming the System
    To arm the system: 1. Open the door. 2. Lock the door with the transmitter. The security light should come on and stay on. 3. Close all doors. The security light should go off after about 3 ...