Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Rear Seat Entertainment (RSE) System
    The vehicle may have a DVD Rear Seat Entertainment (RSE) system. The RSE system works with the vehicle's infotainment system. The DVD player is part of the front radio. The RSE system includes a ...

    Securing a Child Restraint Designed for the LATCH System
    WARNING If a LATCH-type child restraint is not attached to anchors, the child restraint will not be able to protect the child correctly. In a crash, the child could be seriously injured or k ...

    Technology abounds

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