Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Reading Lamps
    There are reading lamps located on the overhead console and over the rear passenger doors. These lamps come on automatically when any door is opened. To manually turn the reading lamps on or off: ...

    Fuel Gauge
    Metric English When the ignition is on, the fuel gauge indicates about how much fuel is left in the tank. An arrow on the fuel gauge indicates the side of the vehicle the fuel door ...

    Safety Locks
    The vehicle has rear door security locks to prevent passengers from opening the rear doors from the inside. Open the rear doors to access the security locks on the inside edge of each door. To s ...