Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Compass Calibration
    The compass can be manually calibrated. Only calibrate the compass in a magnetically clean and safe location, such as an open parking lot, where driving the vehicle in circles is not a dange ...

    Manual Liftgate Operation
    To unlock the liftgate, press on the power door lock switch or press on the Remote Keyless Entry (RKE) transmittertwice, see Remote Keyless Entry (RKE) System Operation  . Press the touc ...

    Remote Start Auto Heated Seats
    When on, this feature will turn the heated seats on when using remote start on cold days. Press the MENU/SELECT knob when Remote Start Auto Heated Seats is highlighted. Turn the knob to select On ...