Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Storing an XM Station as a Favorite
    Drivers are encouraged to set up their radio station favorites while the vehicle is stopped. Tune to favorite stations using the presets, favorites button, and steering wheel controls, if th ...

    Storing the Compact Spare Tire and Tools
    Reverse the instructions for removing the spare tire and tools to store the compact spare tire. ...

    Engine Coolant Heater
    Vehicles with the engine coolant heater can use this option in cold weather conditions at or below −18°C (0°F) for easier starting and better fuel economy during engine warm-up. Plug i ...