Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

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    Rear Seat Pass-Through Door
    Some vehicles have a rear seat pass-through door in the center of the rear seatback. Fold down the center armrest and push down on the latch to open the door. ...

    Wireless Headphones
    The two wireless headphones included with the Headrest DVD RSE system will only work with the Headrest DVD RSE system and are marked for channel 3 and 4. The wireless headphones must be used withi ...