Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    SBZA Messages
    The following messages may appear on the infotainment display: SIDE BLIND ZONE ALERT SYSTEM OFF: This message indicates that the driver has turned the system off. SIDE BLIND ZONE ALERT SYS ...

    Airbag System Check
    The airbag system does not need regularly scheduled maintenance or replacement. Make sure the airbag readiness light is working. See Airbag Readiness Light. Notice: If an airbag covering is dam ...

    Transferring a Call
    Audio can be transferred between the Bluetooth system and the cell phone. The cell phone must be paired and connected with the Bluetooth system before a call can be transferred. The connection pro ...