Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Operation
    Controls The infotainment system is operated by using the pushbuttons, multifunction knobs, menus shown on the display, and steering wheel controls, if equipped. Turning the System On or Off ...

    Theft-Deterrent Feature
    The theft-deterrent feature works by learning a portion of the Vehicle Identification Number (VIN) to the infotainment system. The infotainment system does not operate if it is stolen or moved to ...

    2011 Cadillac CTS-V Sport Wagon Review
    There’s no logical reason for the Cadillac CTS-V Sport Wagon to exist. It’s a 556-horsepower, supercharged eight-cylinder rear-wheel-drive station wagon with a six-speed manual transmiss ...