Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Fuel E85 (85% Ethanol)
    Vehicles that have a FlexFuel badge and a yellow fuel cap can use either unleaded gasoline or ethanol fuel containing up to 85% ethanol (E85). See Fuel E85 (85% Ethanol)  . For all other vehicl ...

    Automatic Door Locks
    For vehicles with an automatic transmission, the doors will lock automatically when all doors are closed, the ignition is on, and the shift lever is moved out of P (Park). The doors will auto ...

    Tumbling the Third Row Seat
    To tumble the seat: 1. Open the liftgate to access the controls for the seat. 2. Make sure the headrests are completely lowered and there is nothing under, in front of, or on the seat. 3. Fold th ...