Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Returning the Seat to the Sitting Position
    To return the seat to the sitting position from the tumbled position: 1. Pull the seat down until it latches to the floor. The seatback cannot be raised if the seat is not latched to the floor. ...

    Horn
    Pressaon the steering wheel pad to sound the horn. ...

    Key and Lock Messages
    NO REMOTE DETECTED This message displays when trying to start the vehicle if an RKE transmitter is not detected. The transmitter battery may be weak. See “Starting the Vehicle with a Low Trans ...