Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Services Not Included in Roadside Service
    - Impound towing caused by violation of any laws. - Legal fines. - Mounting, dismounting, or changing of snow tires, chains, or other traction devices. - Towing or services for vehicles dri ...

    Connections
    OnStar Hands-Free Calling allows calls to be made and received from the vehicle. The vehicle can also be controlled from a cell phone through the OnStar mobile app. See www.onstar.com for co ...

    Power Outlets
    The accessory power outlets can be used to plug in electrical equipment, such as a cell phone or MP3 player. The vehicle has three accessory power outlets located: Inside the floor console stor ...