Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Setting the Power Liftgate Intermediate Mode
    To change the liftgate stop position: 1. Turn the liftgate switch to either the MAX, or the ¾ mode position and power open the liftgate. 2. Stop the liftgate movement at the desired hei ...

    Engine Coolant Temperature Warning Light
    The engine coolant temperature warning light comes on briefly when the vehicle is started. If it does not, have the vehicle serviced by your dealer. If the system is working normally, the ...

    Rear Window Defogger
    The rear window defogger uses a warming grid to remove fog or frost from the rear window. It only works when the ignition is in ON/RUN. (Rear Window Defogger): Press to turn the rear window ...