Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Audio Output
    Audio from the DVD player or auxiliary inputs can be heard through the following possible sources: Wireless headphones Vehicle speakers Vehicle-wired headphone jacks on the RSA system, if th ...

    Dual Tone Multi-Frequency (DTMF) Tones
    The Bluetooth system can send numbers and the numbers stored as name tags during a call. You can use this feature when calling a menu-driven phone system. Account numbers can also be stored ...

    When the System Does Not Seem to Work Properly
    The rear vision camera system might not work properly or display a clear image if the following occurs: - It is dark. - The sun or the beam of headlamps is shining directly into the camera l ...