Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Map Destination Screen Functions
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    When the System Does Not Seem to Work Properly
    The rear vision camera system may not work properly or display a clear image if: - The RVC is turned off. See “Turning the Rear Vision Camera System On or Off” earlier in this section. - It ...

    Headphones
    A. Battery cover B. Channel 1 or 2 switch C. Power button D. Volume control E. Power indicator light RSE includes two 2-channel wireless headphones. Channel 1 is dedicated to the DVD playe ...