Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    How the System Works
    When the vehicle is started, both outside mirror displays will briefly come on to indicate that the system is operating. While driving forward, the left or right side mirror SBZA display w ...

    3.5mm Auxiliary Input Jack
    Connect a 3.5mm (1/8 in) cable to the 3.5mm auxiliary input jack to use a portable audio player. Playback of an audio device that is connected to the 3.5mm auxiliary input jack can only be contro ...

    Power Outlets
    The accessory power outlets can be used to plug in electrical equipment, such as a cell phone or MP3 player. The vehicle has three accessory power outlets located: Inside the floor console stor ...