Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Consistency of Readings
    Always check the fluid level at least twice using the procedures described. Consistency (repeatable readings) is important to maintaining proper fluid level. If fluid is added, it may take 15 minu ...

    Engine Oil Messages
    CHANGE ENGINE OIL SOON This message displays when the engine oil needs to be changed. When you change the engine oil, be sure to reset the Oil Life System. See Engine Oil Life System, Driver ...

    Engine Coolant Temperature Gauge
    Metric English This gauge shows the engine coolant temperature. If the engine coolant overheats, the engine coolant temperature warning light comes on. See Engine Coolant Temperature W ...