Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Retained Accessory Power (RAP)
    These vehicle accessories can be used for up to 10 minutes after the engine is turned off: - Audio System - Power Windows - Sunroof (if equipped) Power to the audio system will work up to 10 ...

    Sunroof
    On vehicles with a sunroof, the switches are on the overhead console. The sunroof only operates when the ignition is in ON/RUN/START or ACC/ACCESSORY, or in Retained Accessory Power (RAP). See ...

    Wheels and Trim—Aluminum or Chrome
    Use a soft, clean cloth with mild soap and water to clean the wheels. After rinsing thoroughly with clean water, dry with a soft, clean towel. A wax may then be applied. Keep the wheels clean using ...