Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Repair Facility
    GM also recommends that you choose a collision repair facility that meets your needs before you ever need collision repairs. Your dealer may have a collision repair center with GM-trained technici ...

    Uniform Tire Quality Grading
    Quality grades can be found where applicable on the tire sidewall between tread shoulder and maximum section width. For example: ...

    Service Parts Identification Label
    This label, on the inside of the glove box, has the following information: Vehicle Identification Number (VIN). Model designation. Paint information. Production options and special equipment ...