Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Starting the Engine
    Place the transmission in the proper gear. If the vehicle has the keyless access system, the keyless access transmitter must be authenticated in order for the ignition control knob to turn. ...

    Manual Operation of Power Liftgate
    To change the liftgate to manual operation, turn the mode switch to the OFF position. With the power liftgate disabled and all of the doors unlocked, the liftgate can be manually opened and close ...

    Park Brake and P (Park) Mechanism Check
    WARNING! When you are doing this check, the vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of the vehicle in case ...