Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Fuel Economy Mode
    The vehicle may have a fuel economy mode. When engaged, fuel economy mode can improve the vehicle's fuel economy. Pressing the eco button by the shift lever will engage fuel economy mode. Whe ...

    STABILITRAK NOT READY
    This message may display after first driving the vehicle and exceeding 30 km/h (19 mph) for 30 seconds. The TCS/StabiliTrak warning light on the instrument panel cluster also comes on. The St ...

    Service Vehicle Messages
    SERVICE A/C SYSTEM This message displays when the electronic sensors that control the air conditioning and heating systems are no longer working. Have the climate control system serviced by ...