Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Braking in Emergencies
    ABS allows the driver to steer and brake at the same time. In many emergencies, steering can help more than even the very best braking. ...

    Owner Information
    Owner publications are written specifically for owners and intended to provide basic operational information about the vehicle. The Owner Manual includes the Maintenance Schedule for all mo ...

    Safety Belts
    This section of the manual describes how to use safety belts properly. It also describes some things not to do with safety belts. WARNING Do not let anyone ride where a safety belt cannot be ...