Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1–888–446–2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
Chassis refinements
Chassis tuning has focused on achieving a smooth, quiet, refined ride. The
DTS features an all-new front cradle design, with the engine mounted to the
cradle, and the cradle mounted to the body ra ...
SBZA Messages
The following messages may
appear on the infotainment display:
SIDE BLIND ZONE ALERT
SYSTEM OFF: This message
indicates that the driver has turned
the system off.
SIDE BLIND ZONE ALERT
SYS ...
Rear Seat Entertainment (RSE) System (Overhead)
The vehicle may have an Overhead DVD Rear Seat Entertainment (RSE) system. The
RSE system works with the vehicle's audio system. The DVD player is part of the
front radio. The RSE system inclu ...






