Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Portable Audio Devices
    Some vehicles have a 3.5 mm (1/8 in) auxiliary input and a USB port located in the center console. External devices such as iPods® laptop computers, MP3 players, CD changers, and USB drives m ...

    Convenience Net (Sedan and Coupe)
    The vehicle may have a convenience net in the rear. Put small loads behind the net. It can also be positioned into an envelope style to hold smaller items. The net is not for heavier loads. St ...

    Ignition Positions (Keyless Access)
    The ignition control knob can be turned to four different positions. To shift out of P (Park), the ignition must be in ON/RUN or ACC/ACCESSORY and the regular brake pedal must be applied. ...