Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Second Row Seats
    On vehicles with a 60/40 split bench or buckets seats, the seatbacks can be folded for additional cargo space, or the seats can be folded and tumbled for easy entry/exit to the third row seats, if ...

    Air Vents
    Use the air outlets located in the center and on the side of the instrument panel to direct the airflow. Operation Tips Keep the hood and front air inlets free of ice, snow, or any other obstru ...

    Securing a Child Restraint Designed for the LATCH System
    WARNING If a LATCH-type child restraint is not attached to anchors, the child restraint will not be able to protect the child correctly. In a crash, the child could be seriously injured or k ...