Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Manual Seats
    To adjust a manual seat: 1. Pull the handle at the front of the seat cushion. 2. Move the seat forward or rearward to adjust the seat position. 3. Release the handle to stop the seat from mov ...

    Passenger Safety Belt Reminder Light
    When the vehicle is started, this light flashes and a chime may come on to remind front passengers to fasten their safety belt. Then the light stays on solid until the belt is buckled. Se ...

    Heated Steering Wheel
    For vehicles with a heated steering wheel, the button for this feature is located on the steering wheel. (Heated Steering Wheel): Press to turn the heated steering wheel on or off. A light on ...