Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1–888–446–2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
Shifting out of Park
This vehicle is equipped with an automatic transmission shift lock control
system. The shift lock control is designed to prevent movement of the shift
lever out of P (Park), unless the ignition is i ...
Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers
listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00
hours, and Saturdays from 08: ...
Infotainment
Read the following pages to become familiar with the audio system's
features.
WARNING
Taking your eyes off the road for extended periods could cause a crash
resulting in injury or death to you ...






