Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Central Door Unlocking System
    The vehicle has a central door unlocking feature. When unlocking the driver door, the other doors can be unlocked by holding the key in the turned position for a few seconds or by quickly tu ...

    How to Wear Safety Belts Properly
    This section is only for people of adult size. There are special things to know about safety belts and children. And there are different rules for smaller children and infants. If a child will ...

    Side Bolster
    To adjust the side bolster support, if equipped: - Press the top or bottom of the control (A) to increase or decrease support in the seat cushion bolsters. - Press the top or bottom of the ...