Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Ashtrays
    For vehicles with an ashtray, it is located in the center console near the cupholders. Press on the access door to open it and use the ashtray. Notice: If papers, pins, or other flammable items are ...

    When It Is Time for New Tires
    Factors such as maintenance, temperatures, driving speeds, vehicle loading, and road conditions affect the wear rate of the tires. Treadwear indicators are one way to tell when it is time for ...

    Timer
    Can be used to measure time. For example, timing how long it takes to travel from one point to another. To access the timer, press the trip/fuel button until Timer 00:00:00 displays. To turn ...