Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1–888–446–2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
Storing Radio Station Presets
This feature stores a mix of up to 30 AM, FM, and XM (if equipped) preset stations.
To store presets:
1. Press to turn the system on.
2. If viewing a map screen, press AUDIO, FAV or press the sou ...
Roadside Service
U.S.: 1-800-224-1400
Canada: 1-800-882-1112
TTY Users (U.S. only): 1-888-889-2438
Mexico: 01-800-466-0805
As the owner of a new Cadillac, you are automatically enrolled in the Roadside
Service p ...
Video Display Screens
The video display screens are located on the back of each head restraint.
Notice: Avoid directly touching the video screen, as damage can occur. See “Cleaning
the Video Screens” later in this sec ...