Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Replacing LATCH System Parts After a Crash
    WARNING A crash can damage the LATCH system in the vehicle. A damaged LATCH system may not properly secure the child restraint, resulting in serious injury or even death in a crash. To help ...

    Fast facts
    1. Base 2.5L 4-cylinder models make 202 hp and 191 lb-ft of torque, with the 2.0T rated at 272 hp and 260 lb-ft and the 3.6L V6 at 321-hp and 275 lb-ft. 2. 0-60 times for each motor list at: 7.5, ...

    Voice Recognition
    The Bluetooth system uses voice recognition to interpret voice commands to dial phone numbers and name tags. For additional information say “Help” while you are in a voice recognition menu. ...