Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Power Lumbar
    A. Side Bolster Control B. Lumbar Support Control C. Seatback Bolster Control To adjust the lumbar support, if equipped: - Press and hold the top of the control (B) to increase support to ...

    Engine Cover
    A. Oil Fill Cap B. Engine Cover Bolt C. Engine Cover To remove: 1. Remove the oil fill cap (A). 2. Remove the engine cover bolt (B). 3. Raise the engine cover (C) to release from the ret ...

    Trans (Transmission) Temp (Temperature) (CTS-V Only)
    This display shows the transmission fluid temperature in either degrees Celsius (°C) or degrees Fahrenheit (°F). ...