Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    StabiliTrak® System
    The StabiliTrak system assists with directional control of the vehicle in difficult driving conditions. The system is on when the vehicle is started. - To turn off both Traction Control and Sta ...

    Roof Rack System (Wagon)
    WARNING! If something is carried on top of the vehicle that is longer or wider than the roof rack—like paneling, plywood, or a mattress—the wind can catch it while the vehicle is being driv ...

    Memory Remote Recall
    The memory feature can recall the driver seat, outside mirrors, power steering column, and pedals to stored positions when entering the vehicle. To activate, unlock the driver door with the Remote ...