Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Doing Your Own Service Work
    WARNING! It can be dangerous to work on your vehicle if you do not have the proper knowledge, service manual, tools, or parts. Always follow owner manual procedures and consult the service ...

    Selecting a Station
    Seek Tuning (Radio with CD) If the radio station is not known: Briefly press SEEK or SEEK to automatically search for the next available station. If a station is not found, the radio switches ...

    How the System Works
    URPA comes on automatically when the shift lever is moved into R (Reverse). A single tone sounds to indicate the system is working. URPA operates only at speeds less than 8 km/h (5 mph). An ...