Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1–888–446–2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
Safety Chains
Always attach chains between the
vehicle and the trailer. Cross the
safety chains under the tongue
of the trailer to help prevent the
tongue from contacting the road if it
becomes separated ...
Securing Child Restraints (Right Front Seat Position)
This vehicle has airbags. A rear seat is a safer place to secure a forward-facing
child restraint. See Where to Put the Restraint .
In addition, the vehicle may have a passenger sensing syste ...
Customer Satisfaction
Procedure (U.S. and
Canada)
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer ...