Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Engine Speed Limiter
    This feature prevents the engine speed from reaching an unsafe level. If the level is too high, the throttle closes or limits the fuel supply until the engine speed returns to a safe level. ...

    Exterior
    The ATS' narrower headlights represent the closest interpretation yet of the slit-like lamps on Cadillac's Ciel and Converj concepts shown in 2011 and 2009, respectively. The protruding nose with ...

    Safety Belt Extender
    If the vehicle's safety belt will fasten around you, you should use it. But if a safety belt is not long enough, your dealer will order you an extender. When you go in to order it, take the heavie ...