Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Keyless Liftgate Opening
    Press the touch pad on the liftgate handle to open the liftgate if the keyless entry transmitter is within range. ...

    Manual Mode
    Driver Shift Control (DSC) The vehicle has Driver Shift Control (DSC). DSC controls the vehicle's transmission and vehicle speed while driving down hill or towing a trailer by allowing you to ...

    Back-Up Lamps
    To replace one of these bulbs: 1. Open the liftgate. See Liftgate . A. Push Pin B. Taillamp Cover 2. Pull on push pin (A) to release the taillamp cover (B). 3. Remove the taillamp cover ...