Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Battery Replacement
    To change the remote control batteries: 1. Slide the rear cover back on the remote control. 2. Replace the two batteries in the compartment. Make sure they are installed correctly using the diagra ...

    Ride & Handling
    The regular CTS coupe's ride quality strikes a nice middle ground. There's a firmness to the tuning that's expected in a car like this, but Cadillac hasn't gone overboard and created a bone-jarrin ...

    Parking Brake (Electric)
    WARNING! On vehicles with a manual transmission, releasing the clutch and pressing the accelerator will release the Electric Parking Brake. If the vehicle is not in a gear, the vehicle coul ...