Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Storage Compartments
    Press the bottom of the load floor handle assembly to lift the top on the handle. Pull up on the handle to open the cargo management system. See Cargo Management System (Wagon Only) for m ...

    Loss of Control
    Skidding There are three types of skids that correspond to the vehicle's three control systems: - Braking Skid — wheels are not rolling. - Steering or Cornering Skid — too much speed or steeri ...

    Recommended Fluids, Lubricants, and Parts
    Recommended Fluids and Lubricants Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your dealer. ...