Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Driving experience
    With a reputation as one of the segment's top performers, the '07 Escalade builds on its heritage with a combination of performance, responsiveness and comfort that channels the vehicle-wide refin ...

    When to Change Engine Oil
    This vehicle has a computer system that indicates when to change the engine oil and filter. This is based on a combination of factors which include engine revolutions, engine temperature, and mile ...

    Child Restraint Systems
    Rear-Facing Infant Seat A rear-facing infant seat provides restraint with the seating surface against the back of the infant. The harness system holds the infant in place and, in a crash, acts t ...