Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Vehicle Messages
    Messages displayed on the DIC indicate the status of the vehicle or some action that may be needed to correct a condition. Multiple messages may appear one after another. The messages that ...

    Tachometer
    The tachometer displays the engine speed in revolutions per minute (rpm). Notice: If the engine is operated with the tachometer in the shaded warning area, the vehicle could be damaged, and the da ...

    Vehicle Speakers
    Audio from the DVD player or an auxiliary device can be heard through the vehicle speakers or the wireless/wired headphones, while the radio is tuned to one of the six frequencies selected on the ...