Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Adjusting the Speakers (Balance/Fade)
    BAL/FADE (Balance/Fade): To adjust balance or fade: 1. Press the TUNE/TONE knob until the speaker control tabs display. 2. Continue pressing the TUNE/ TONE knob, or press the softkey under ...

    Engine Cooling System Messages
    ENGINE HOT A/C (AIR CONDITIONING) OFF This message displays when the engine coolant becomes hotter than the normal operating temperature. See Engine Coolant Temperature Gauge. To avoid add ...

    Roadside Service
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112 TTY Users (U.S. only): 1-888-889-2438 Mexico: 01-800-466-0805 As the owner of a new Cadillac, you are automatically enrolled in the Roadside Service ...