Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Washer Fluid
    Washer Fluid When windshield washer fluid is needed, be sure to read the manufacturer's instructions before use. If operating the vehicle in an area where the temperature may fall below freezing, ...

    Accepting or Declining a Call
    When an incoming call is received, the infotainment system mutes and a ring tone is heard in the vehicle. Accepting a Call Turn the MENU/SELECT knob to “Answer” and press the MENU/ SELECT knob ...

    Operation
    Full View of Radio with CD Shown, Radio with Six-Disc CD Similar Partial View of Radio with DVD Audio, Hard Drive Device (HDD), and USB The vehicle may have one of these radios as its audio ...