Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    If the On Indicator is Lit for a Child Restraint
    If a child restraint has been installed and the on indicator is lit: 1. Turn the vehicle off. 2. Remove the child restraint from the vehicle. 3. Remove any additional items from the seat such as bl ...

    Leaving After Parking on a Hill
    1. Apply and hold the brake pedal while you: 1.1. Start the engine. 1.2. Shift into a gear. 1.3. Release the parking brake. 2. Let up on the brake pedal. 3. Drive slowly until the trailer is ...

    Air Vents
    Move the sliding knob on the air outlets up and down or left and right to direct the airflow. Use the thumbwheels near the air outlets to open or close off the airflow. Operation Tips - Clear ...