Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Cruise Control
    Press to turn cruise control on and off. + RES: Press briefly to make the vehicle resume to a previously set speed or press and hold to accelerate. −SET: Press to set the speed and ac ...

    Vehicle Personalization
    The audio system controls are used to access the personalization menus for customizing vehicle features. Not all features are available on every vehicle. Only the features available on a particula ...

    Adjustable Throttle and Brake Pedal
    The vehicle has adjustable throttle and brake pedals that allow you to change their positions. The feature will not operate when the vehicle is in R (Reverse) or while using the cruise control. ...