Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1–888–446–2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
Transportation Options
Warranty service can generally
be completed while you wait.
However, if you are unable to
wait, GM helps to minimize
inconvenience by providing several
transportation options. Depending
on ...
Manual Operation of Power Liftgate
To change the liftgate to manual operation, press OFF on the liftgate switch.
With the power liftgate disabled and all of the doors unlocked, the liftgate
can be manually opened and closed.
To ope ...
Replacing LATCH System Parts After a Crash
WARNING
A crash can damage the LATCH system in the vehicle.
A damaged LATCH system may not properly secure the child restraint, resulting
in serious injury or even death in a crash.
To help make ...