Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Call Waiting
    Call waiting must be supported on the cell phone and enabled by the wireless service carrier. - Press to answer an incoming call when another call is active. The original call is placed on hold. ...

    Precise dimensional accuracy
    Engineers developed and adhered to hundreds of criteria points when developing the DTS, and the result is outstanding fit, finish and overall harmony of the elements. Fit, flushness and gaps are ...

    Keyless Locking
    The doors lock after several seconds if all doors are closed and at least one keyless access transmitter has been removed from the interior of the vehicle. To customize if the doors automat ...