Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Event Data Recorders
    This vehicle has an Event Data Recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle, data ...

    Storing Memory Positions
    To save into memory: 1. Adjust the driver seat, including the seatback recliner and lumbar, both outside mirrors, power steering column, and the throttle and brake pedals. See Power Mirrors  ...

    Remote Lock/Unlock/Start
    Select Remote Lock/Unlock/Start and the following will be displayed: - Unlock Feedback (Lights) - Locking Feedback - Door Unlock Options - Passive Door Lock - Passive Door Unlock - Memory Remo ...