Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Replacing Brake System Parts
    The braking system on a vehicle is complex. Its many parts have to be of top quality and work well together if the vehicle is to have really good braking. The vehicle was designed and tested ...

    Door Locks (Coupe)
    WARNING! Unlocked doors can be dangerous. - Passengers — especially children — can easily open the doors and fall out of a moving vehicle. When a door is locked it will not open. You incr ...

    Driver Information Center (DIC)
    The Driver Information Center (DIC) provides status of many vehicle systems. The DIC displays warning/ status messages. The DIC display is at the bottom of the instrument panel cluster. The ...