Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Entry Lighting
    The headlamps, taillamps, license plate lamps, back–up lamps, dome lamps, and most of the interior lights turn on briefly when the Remote Keyless Entry (RKE) is pressed, or when the door ha ...

    Vehicle Messages
    Messages displayed on the DIC indicate the status of the vehicle or some action may be needed to correct a condition. Multiple messages may appear one after another. The messages that do not requir ...

    Airbag System
    The vehicle has the following airbags: - A frontal airbag for the driver. - A frontal airbag for the outboard front passenger. - A seat-mounted side impact airbag for the driver. - A seat-mo ...