Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Making a Call
    Radio with CD 1. Press the PHONE button twice. 2. Enter the character sequence. See “Entering a Character Sequence” in Operation for more information. 3. Select Call to start dialing the numbe ...

    Remote Control Buttons
    (Power): Press this button to turn the video screen on and off. (Illumination): Press this button to turn the remote control backlight on. The backlight automatically times out after 7 to 10 ...

    Blizzard Conditions
    Being stuck in snow can be a serious situation. Stay with the vehicle unless there is help nearby. If possible, use the Roadside Service (U.S. and Canada) or Roadside Service (Mexico). To ge ...