How OnStar Service Works
Automatic Crash Response, Emergency Services, Crisis Assist, Stolen Vehicle Assistance, Vehicle Diagnostics, Remote Door Unlock, Roadside Assistance, Turn-by-Turn Navigation, and Hands-Free Calling are available on most vehicles.
Not all OnStar services are available everywhere or on all vehicles. For more information, a full description of OnStar services, system limitations, and OnStar terms and conditions, see www.onstar.com (U.S.) or www.onstar.ca (Canada); contact OnStar at 1-888-4-ONSTAR (1–888–466–7827) or TTY 1–877–248–2080; or push to speak with an Advisor. OnStar services require a vehicle electrical system, wireless service, and GPS satellite technologies to be available and operating for features to function properly. These systems may not operate if the battery is discharged or disconnected.
OnStar service cannot work unless your vehicle is in a place where OnStar has an agreement with a wireless service provider for service in that area, and the wireless service provider has coverage, network capacity, reception, and technology compatible with OnStar’s service. Service involving location information about the vehicle cannot work unless GPS signals are available, unobstructed, and compatible with the OnStar hardware. OnStar service may not work if the OnStar equipment is not properly installed or it has not been properly maintained. If equipment or software is added, connected, or modified, OnStar service may not work. Other problems beyond OnStar’s control may prevent service such as hills, tall buildings, tunnels, weather, electrical system design and architecture of the vehicle, damage to the vehicle in a crash, or wireless phone network congestion or jamming.
See Radio Frequency Statement for information regarding Part 15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-GEN/210/220/310.
See also:
Tire Rotation and Required
Services Every 12 000 km/7,500 mi
Rotate the tires, if recommended
for the vehicle, and perform the
following services. See Tire
Rotation.
- Check engine oil level and oil
life percentage. If needed,
change engine oil and f ...
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The TPMS warning light alerts you
to a significant loss in pressure of
one of the vehicle's tires. If the
warning light comes on ...
Electrical System Overload
The vehicle has fuses and circuit breakers to protect against an electrical system
overload.
When the current electrical load is too heavy, the circuit breaker opens and
closes, protecting the ci ...