Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
SERVICE KEYLESS START
SYSTEM
If the vehicle has the keyless
access system, this message
displays when there is a problem
with this feature. See your dealer. ...
Sedan and Wagon Model
From the outside, turn the key
toward the front or rear of the
vehicle, or press or
on
the Remote Keyless Entry
(RKE) transmitter. See Remote
Keyless Entry (RKE) System
Operation (Keyle ...
Remove the Cargo Cover
1. Remove the cover from the channels and carefully roll it back up.
2. Slide the button on the top to release the cartridge.
3. Pull up to remove the cartridge from the pins.
WARNING
An ...