Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Heated and Ventilated Front Seats
WARNING!
If you cannot feel temperature
change or pain to the skin, the
seat heater may cause burns
even at low temperatures.
To reduce the risk of burns,
people with such a condition
shou ...
Engine Compartment
Fuse Block
(CTS-V Coupe and
Sedan)
This fuse block is on the left side of
the engine compartment.
Lift the fuse block cover to access
the fuses.
The vehicle may not be equipped
with all of the fuses and relays
shown.
Notic ...
There is also important loading information on the vehicle Certification/Tire
label. It tells you the Gross Vehicle Weight Rating (GVWR) and the Gross Axle Weight
Rating (GAWR) for the front and r
Steps for Determining Correct Load Limit
1. Locate the statement “The combined weight of occupants and cargo should never
exceed XXX kg or XXX lbs” on your vehicle's placard.
2. Determine the ...