Roadside Service

U.S.: 1-800-224-1400

Canada: 1-800-882-1112

TTY Users (U.S. only): 1-888-889-2438

Mexico: 01-800-466-0805

As the owner of a new Cadillac, you are automatically enrolled in the Roadside Service program.

See Roadside Service (U.S. and Canada)   or Roadside Service (Mexico)  .

Roadside Service and OnStar (U.S. and Canada)

If you have an active OnStar subscription, press the will be sent to an OnStar advisor who will assess your problem, contact Roadside button and the current GPS location will be sent to an OnStar advisor who will assess your problem, contact Roadside Service, and relay your exact location to get the help you need.

Online Owner Center (U.S. and Canada)

The Online Owner Center is a complimentary service that includes online service reminders, vehicle maintenance tips, online owner manual, special privileges, and more.

Sign up today at:

U.S.: cadillac.com

Click on “Owners,” then “Manage My Cadillac/Owners Login.”

Canada: cadillacowner.ca

    See also:

    Unlocked Door Anti Lock Out
    When on, this feature will keep the driver door from locking when the door is open. If Off is selected, the Delayed Door Lock menu will be available and the door will lock as programmed through this ...

    Remote Start Auto Seat Cool
    When on, this feature will turn the vented seats on when using remote start on warm days. Press the MENU/SELECT knob when Remote Start Auto Seat Cool is highlighted. Turn the knob to select On or ...

    Heated Steering Wheel
    : Press to turn the heated steering wheel on or off. A light on the button displays when the feature is turned on. The steering wheel takes about three minutes to start heating. ...