Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Ignition Positions
(Key Access)
The ignition switch can be turned to
four different positions.
To shift out of P (Park), the ignition
switch must be in ON/RUN or
ACC/ACCESSORY and the brake
pedal must be applied.
Notice: ...
Muting a Call
To Mute a Call
Turn or press the MENU/SELECT knob and select Mute Call.
To Cancel Mute
Turn or press the MENU/SELECT knob and select Mute Call. ...
Adjusting the Speakers
(Balance/Fade)
BAL/FADE (Balance/Fade):
To adjust balance or fade:
1. Press the TUNE/TONE knob
until the speaker control tabs
display.
2. Continue pressing the TUNE/
TONE knob, or press the softkey
under ...