Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    See also:

    Transmission Messages
    MANUAL SHIFT This message displays when the automatic transmission is in manual mode. See Manual Mode   for more information. TRANSMISSION HOT IDLE ENGINE Notice: Do not drive the vehic ...

    Safety
    The Escalade ESV's second-row captain's chairs had the only Latch anchors in this three-row SUV. The Latch anchors are easy to access. The tether anchors are at the bottom of the captain's chair s ...

    Phone
    Bluetooth For vehicles equipped with Bluetooth capability, the system can interact with many cell phones, allowing: Placement and receipt of calls in a hands-free mode. Sharing of the cell ph ...