Services Specific to Canadian-Purchased Vehicles

- Fuel Delivery: Reimbursement is approximately $5 Canadian.

Diesel fuel delivery may be restricted. Propane and other fuels are not provided through this service.

- Lock-Out Service: Vehicle registration is required.

- Trip Routing Service: Limit of six requests per year.

- Trip Interruption Benefits and Service: Pre-authorization, original detailed receipts, and a copy of the repair orders are required. Once authorization has been received, the Roadside Service advisor will help you make arrangements and explain how to receive payment.

- Alternative Service:

If assistance cannot be provided right away, the Roadside Service advisor may give you permission to get local emergency road service.

You will receive payment, up to $100, after sending the original receipt to Roadside Service.

Mechanical failures may be covered, however any cost for parts and labor for repairs not covered by the warranty are the owner responsibility.

    See also:

    Reporting Safety Defects to General Motors
    In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors. Call 1-800-458-8006, or write: Cadillac Customer Assistance Center Cadillac Motor Car Div ...

    ELECTRONIC KEY NOT DETECTED
    If the vehicle has the keyless access system, this message displays if the vehicle does not detect the presence of a transmitter when you have attempted to start the vehicle or a vehicle d ...

    Ashtrays
    There may be an ashtray located under the climate control system on the instrument panel. Press the door to release the ashtray. To empty the ashtray, remove it from the instrument panel by holdin ...