Services Specific to Canadian-Purchased Vehicles
- Fuel Delivery: Reimbursement is approximately $5 Canadian.
Diesel fuel delivery may be restricted. Propane and other fuels are not provided through this service.
- Lock-Out Service: Vehicle registration is required.
- Trip Routing Service: Limit of six requests per year.
- Trip Interruption Benefits and Service: Pre-authorization, original detailed receipts, and a copy of the repair orders are required. Once authorization has been received, the Roadside Service advisor will help you make arrangements and explain how to receive payment.
- Alternative Service:
If assistance cannot be provided right away, the Roadside Service advisor may give you permission to get local emergency road service.
You will receive payment, up to $100, after sending the original receipt to Roadside Service.
Mechanical failures may be covered, however any cost for parts and labor for repairs not covered by the warranty are the owner responsibility.
See also:
Customer Assistance for
Text Telephone (TTY)
Users (U.S. and Canada)
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Cadillac has TTY equipment
available at its Customer Assistance
Center. Any TTY user ...
Hitches
Use the correct hitch equipment.
See your dealer or a hitch dealer for
assistance.
- The rear bumper on the vehicle
is not intended for hitches.
Do not attach rental hitches or
other bumper-t ...
Warning Lights, Gauges, and Indicators
Warning lights and gauges can
signal that something is wrong
before it becomes serious enough
to cause an expensive repair or
replacement. Paying attention to the
warning lights and gauges c ...