Roadside Service (Mexico)

As a new owner, your vehicle is automatically enrolled in the Roadside Assistance program.

The services are available at no cost under the terms and conditions of the program. The Roadside Assistance program is not part of, or included, in the coverage provided by the new vehicle limited warranty.

Roadside Assistance provides assistance to the driver and passengers while driving the vehicle within your city of residence or on any passable road in Mexico, the United States, and Canada.

Services are subject to the limitations described in the following pages. Program coverage varies by country.

Roadside Assistance is available 24 hours a day, 365 days of the year.

This program expires two years from the date of the invoice for the vehicle, regardless of vehicle mileage and changes in vehicle ownership.

For more information about the renewal of this program at the end of its term, contact the Cadillac Customer Assistance Center at 01-800-466-0805.

See also:

Key and Lock Messages
REPLACE BATTERY IN REMOTE KEY This message displays if a Remote Keyless Entry (RKE) transmitter battery is low. The battery needs to be replaced in the transmitter. See “Battery Replacement” unde ...

Storing the Tire Sealant and Compressor Kit
This vehicle may have a tire sealant and compressor kit in place of a jack or spare tire. It is located in a foam container in the rear compartment storage area. If the vehicle has a cargo co ...

If the Vehicle Is Stuck
Slowly and cautiously spin the wheels to free the vehicle when stuck in sand, mud, ice, or snow. If stuck too severely for the traction system to free the vehicle, turn the traction system of ...