Services Not Included in Roadside Assistance
Roadside Assistance does not cover or reimburse services for the following:
- Events caused by fraud or bad faith by the driver.
- Vehicle immobilization situations due to a major force or unforeseen circumstances, such as natural phenomena of an extraordinary nature, earthquakes, volcanic eruptions, and other cyclonic storms.
- Vehicle immobilization situations arising from car accidents caused by the driver of the vehicle or third parties. This means any occurrence that causes physical injury to the occupants and/or the vehicle caused by external forces.
- Acts of terrorism, riot or uproar, armed forces or police actions which prevent timely delivery of assistance services.
- Food service, beverages, telephone calls, or other extra costs. Accommodation costs apply only to Mexico per the terms and conditions of the Roadside Assistance program.
- Any damage to the vehicle without intent, derived from the services provided.
- Cost of towing a trailer when choosing a Cadillac dealer that is nearest to the temporary storage facility for the disabled vehicle.
- Cost of all maneuvers required to access the vehicle when it is not available to be towed.
- Cost of fuel provided.
Routine vehicle repair costs are not covered by the Roadside Assistance program. For more information, see your new vehicle warranty.
See also:
Side Bolster
To adjust the side bolster support,
if equipped:
- Press the top or bottom of the
control (A) to increase or
decrease support in the seat
cushion bolsters.
- Press the top or bottom of the
...
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can c ...
Tire Sidewall Labeling
Useful information about a tire is molded into the sidewall. The example shows
a typical passenger vehicle tire sidewall.
Passenger (P-Metric) Tire
(A) Tire Size: The tire size code is a combina ...