See also:

Customer Satisfaction Procedure (U.S. and Canada)
Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sales ...

Services Not Included in Roadside Service
- Impound towing caused by violation of any laws. - Legal fines. - Mounting, dismounting, or changing of snow tires, chains, or other traction devices. - Towing or services for vehicles dri ...

Returning the Seatback to the Upright Position
To return the seatback to the upright position: 1. Open the liftgate to access the controls for the seat. 2. Raise the seatback to the upright position. WARNING If either seatback is not lock ...